Hanoi Exclusive Hotel

A small hotel in the heart of the Old Quarter, with the most amazing friendly helpful staff that went out of their way to meet our every need. This hotel by far exceeded our expectations and I highly recommend it to anyone wanting to experience the essence of Hanoi City. The rooms were clean and fresh and the breakfast was delicious with a small buffet of fresh fruit, pastries, toast, cereal and coffee and juice and you could also order dishes from a menu. The location is fantastic - as soon as you step out the door you are immersed onto local Hanoi life with street food stalls and shops and its only a short walk to train street, beer street and Hoan Kiem Lake. Michael and Lien were amazing. As soon as I booked they contacted me to ask if there was anything I needed help organizing. They arranged for us to be picked up from the airport, booked us on a fantastic day trip to Ninh Binh and an overnight trip to Halong Bay. They offered to mind our excess luggage when we went to Halong Bay and even gave us a room to freshen up in before our overnight train. Michael recommended places for us to eat and even offered to take us there. Totally above and beyond what you would expect from hotel management.

very helpful and friendly staff. breakfast was very good . the hotel location's perfect very closed to the train street cafes and many restaurants ,Hoan Kiem lake and night market. Michael the hotel manager booked flights to Ho Chi Minh city for us and also did arrange the food tour and Halong Bay and Ninh Binh trips for us very convenient .Michael took us around the Hanoi Old Quarter and tasted eggs coffee which was great. Thank you Mike and your team for your great hospitality and service. We will stay here foresure next time visiting Hanoi.

The newest and cleanest hotel I’ve stayed at in Vietnam! The room looks exactly like the pictures. We had the room with the large terrace and it was so nice to see above the city. Quiet, great A/C, comfy bed, Smart TV, fridge, electric kettle and standing shower. The hosts are also so friendly and warm so you will feel so welcomed every time you come in the door. Highly recommend and will definitely be back!

Cleanliness, location, price and staff.

Staff were really friendly and welcoming, the location was excellent, and the rooms were nice and clean and spacious - would definitely recommend staying here.